From requirement
to shipment.

Enquiry

You send a product photo, drawing, sample, competitor link or written specification — by WhatsApp or email. We reply with clarifying questions, usually the same working day.

Note — Nothing is charged and nothing is committed at this stage. The more detail you give, the more accurate the first quotation will be.

Specification

We convert your requirement into a written specification a factory can quote against: materials, dimensions, tolerances, finish, packaging, certification and quantity.

Note — This document becomes the reference for every later stage — quotation, sample approval and inspection. Ambiguity here is what causes disputes later.

Sourcing & quotation

We approach factories in the correct cluster, verify their capability and export history, and return a shortlist with unit price, MOQ, lead time, packing details and photographs.

Note — You see three to five real options with the trade-offs explained, not a single take-it-or-leave-it price.

Sampling

Samples are produced and checked in our Guangzhou office before being couriered to you with our written notes. Where relevant, a golden sample is retained by all parties.

Note — For custom products we recommend a pre-production sample made from bulk materials, not from sample materials.

Order & deposit

Terms confirmed in writing: price, quantity, specification, packing, delivery date, payment terms and inspection standard. Deposit paid, production booked.

Note — We accept T/T and, for established relationships, L/C. Payment goes against a proforma invoice with the specification attached.

Production & in-line QC

Production monitored with progress updates. In-line inspection at 20–50% completion catches systematic faults while there is still time to correct them.

Note — You receive photographs at agreed milestones, not silence until the goods are finished.

Pre-shipment inspection

Finished goods inspected using AQL sampling against the agreed checklist: appearance, function, measurement, labelling and packing. Written photographic report within 24 hours.

Note — Nothing is released for loading until you have seen the report and confirmed.

Packing & consolidation

Goods from multiple suppliers consolidated at our warehouse, repacked or relabelled if required, and prepared for loading with shipping marks applied.

Note — This is where multi-supplier orders become a single container with one document set.

Balance & documents

Balance settled against the inspection report. Documents prepared: commercial invoice, packing list, bill of lading, certificate of origin and any market-specific certificate.

Note — Document errors are the most common cause of clearance delay. We check them before, not after.

Shipping

Booking confirmed, container loaded under supervision, and the loading photographed. Vessel details, ETD and ETA sent to you with the draft bill of lading.

Note — Marine insurance arranged if you want it. We will tell you honestly when it is worth taking.

Arrival & clearance

We coordinate with your broker at destination and supply anything additional they need. Where you have no broker, we can recommend one.

Note — Our involvement does not end when the vessel sails.

After-sales

Any shortage, damage or quality issue is raised with the factory by us, with the inspection record as evidence. Reorders run faster because the specification already exists.

Note — This is the stage that determines whether there is a second order — for both of us.